Episodes

Sunday Jul 14, 2019
Episode 5 - What Customer Service with Lucas Henrich - The Wing Podcast
Sunday Jul 14, 2019
Sunday Jul 14, 2019
For our fifth podcast we interviewed Lucas Henrich. Our podcasts are real, raw, and uncut. Just to warn you the audio does cut out a few times. We stay authentic and won't polish or overly edit our podcasts to be something that we are not. Lucas Henrich owns a DJ Entertainment company in Central Illinois. We ask the questions that most are too afraid to ask or answer. Lucas was a great interview and has awesome insights to help any business in the services industry!
Some Notable Questions:
What does Customer Service mean to you?
Service before self! Giving mentality.
Do you recommend any books, podcasts, radio shows, or websites?
Customer Service from A to Z Larry Williams, The best wedding reception ever Peter Merry, What customers Crave from Nicholas Webb
Do you have a Mastermind?
Yes, with the North American Collective. Group of North American Wedding Designers, that are the creme de la creme. In story telling, wedding/life events.
I don't want to give away all the details so give it a listen!
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