For our fifth podcast we interviewed Lucas Henrich. Our podcasts are real, raw, and uncut. Just to warn you the audio does cut out a few times. We stay authentic and won't polish or overly edit our podcasts to be something that we are not. Lucas Henrich owns a DJ Entertainment company in Central Illinois. We ask the questions that most are too afraid to ask or answer. Lucas was a great interview and has awesome insights to help any business in the services industry!
Some Notable Questions:
What does Customer Service mean to you?
Service before self! Giving mentality.
Do you recommend any books, podcasts, radio shows, or websites?
Customer Service from A to Z Larry Williams, The best wedding reception ever Peter Merry, What customers Crave from Nicholas Webb
Do you have a Mastermind?
Yes, with the North American Collective. Group of North American Wedding Designers, that are the creme de la creme. In story telling, wedding/life events.
I don't want to give away all the details so give it a listen!
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